Shipping policy

Shipping Policy

Thank you for choosing Woefy. Below you’ll find all the relevant information regarding shipping and delivery.

B2B Only – No Consumer Shipping

Woefy only ships to verified business customers (B2B). We do not process or fulfill orders placed by private individuals (B2C). Any such orders will be automatically canceled.

Processing Time

Orders are typically processed and shipped within 1–3 business days after payment confirmation, unless otherwise stated. For custom or backordered items, lead times may vary — we will inform you in advance.

Shipping Methods & Carriers

We work with reliable logistics partners to ensure timely and secure delivery. Shipping options, delivery times, and costs depend on your location and order volume. Specific arrangements can be made upon request.

Shipping Costs

Shipping fees are calculated based on order size, weight, and destination. These will be clearly stated on your invoice or quotation. Free shipping may apply for bulk orders over a specified amount (to be agreed upon per client).

Delivery Areas

We currently ship within [list of countries/regions, e.g., the Netherlands, Belgium, and Germany]. If you're outside these regions, please contact us to discuss possible solutions.

Delivery Issues & Damaged Goods

Please inspect all shipments upon delivery. Any damage, missing items, or discrepancies must be reported to info@woefyproducts.com within 48 hours of receipt, along with photos and relevant documentation.

Delays

While we strive to meet all delivery timelines, unforeseen circumstances (e.g., transport strikes, customs delays, or extreme weather) may cause delays. Woefy is not liable for any direct or indirect loss caused by such events.

Contact

If you have any questions about your shipment or want to arrange custom delivery terms, please contact us at info@woefyproducts.com